Mirae Asset Sharekhan
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Privacy Policy

This platform (“we,” “our,” or “the Forex trading service”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our trading platform, open an account, or use our financial services.


Information We Collect

We collect personal information necessary for account creation, regulatory compliance, trading activities, and customer support. This may include:

  • Full Name
  • Residential Address
  • Email Address
  • Phone Number
  • Identification Documents (Passport, ID Card, Driver’s License — for KYC)
  • Payment Information (Bank Account, Credit/Debit Card details)
  • Trading Account Information (transactions, balances, preferences)

We use cookies to enhance platform functionality and improve the trading experience. To learn more about cookies or how to disable them, you may refer to public resources such as AllAboutCookies.org.

We also collect log data such as IP address, browser type, ISP, referring/exit pages, and time stamps to improve security and system performance.


Behavioral Advertising

We may use your information to deliver personalized marketing content or trading-related advertisements. To understand how targeted advertising works, you may visit the Network Advertising Initiative’s educational page:

NAI – How Online Advertising Works

You may opt out of personalized advertising through the following common industry tools:

  • Facebook Ad Preferences
  • Google Ads Settings
  • Microsoft Privacy Settings

By subscribing to SMS notifications, you agree to receive automated trading alerts, promotions, and market updates. Consent to receive messages is not a condition of using our services.


How We Use Your Information

Your personal information is used to:

  • Create and manage your trading account
  • Verify your identity and comply with AML/KYC regulations
  • Process deposits, withdrawals, and account updates
  • Provide customer and technical support
  • Ensure trading platform security and detect fraudulent activity

We do not share your information with third parties except where necessary to provide our services (such as payment processors or regulatory compliance partners).

Your email may be used to send account-related notifications (verification emails, transaction confirmations, risk alerts, etc.). You may unsubscribe from marketing communications at any time.


GDPR (For Residents of the EEA)

If you are a resident of the European Economic Area, you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request data deletion
  • Exercise data portability

Your information may be processed outside the EEA, in which case we will take necessary measures to comply with GDPR requirements for cross-border data protection.


CCPA (For Residents of California)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know
  • Right to Correct or Delete
  • Right to Data Portability

You may exercise your rights by contacting us through the channels provided on our platform.


SSL Protection

We use SSL encryption to ensure that all data involving financial transactions, personal identification, and account access remains secure during transmission.


Data Security Commitment

We utilize industry-standard physical, electronic, and administrative safeguards to protect your information from unauthorized access, alteration, or disclosure. These measures include access controls, encryption, monitoring tools, and secure data storage protocols.


Children’s Privacy

This platform is not intended for users under the age of 18. We do not knowingly collect information from minors. If such information is discovered, it will be deleted promptly.


Contact Us

How You Can Access or Correct Your Information

You may review and update your personal information by logging into your trading account. If certain information cannot be modified directly, you may request assistance through our platform’s support channels.


Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

  • 29

    Years 
  • 31 Lakh+

    Customers
  • 1100+

    Presence across cities
  • 4599

    Outlets (Own Branches + Partners)
  • ₹3 Lakh Crore+

    Customer Assets

The above figures are as on November 30, 2024. Such representations are not indicative of future results.

Privacy | Terms & Conditions

**This is applicable during the office hours to Sole holder Resident Indian accounts which are KRA verified, also account would be open after all procedures relating to IPV and client due diligence is completed.

Registered Office Address: Sharekhan Limited, 1st Floor, Tower No. 3, Equinox Business Park, LBS Marg, Off BKC, Kurla (West), Mumbai 400 070, Maharashtra, India. Tel: 022 6750 2000.
Correspondence Address: 10th Floor, Gigaplex Bldg. No. 9, Raheja Mindspace, Airoli Knowledge Park Rd, MSEB Staff Colony, TTC Industrial Area, Airoli, Navi Mumbai, Maharashtra 400708, India. Tel: 022 - 6116 9000/ 6115 0000; Fax no. 022 6116 9699

Sharekhan Ltd - SEBI Regn. No.: BSE / NSE / MCX: INZ000171337 | BSE 748 – CASH/FAO/CD | NSE 10733 – CASH/FAO/CD | MCX 56125 – Commodities | Depository services through: NSDL / CDSL - IN-DP-365-2018

PMS: INP000005786; Sharekhan Ltd. (AMFI-registered Mutual Fund Distributor) Mutual Fund/SIF: ARN 20669 (date of initial registration: 03/07/2004, and valid till 02/07/2026); Research Analyst: INH000006183; IRDAI Registered Corporate Agent (Composite) License No. CA0950, valid till June 13, 2027.

Compliance Officer: Mr. Joby John Meledan; Email ID: complianceofficer@sharekhan.com; Tel: 022 4657 3809. For any complaints email at igc@sharekhan.com.

Mirae Asset Sharekhan Financial Services Limited (formerly Sharekhan BNP Paribas Financial Services Limited) – NBFC - N-13.01810 (RBI)

Message From Regulator: No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account. 1) Message from Exchange(s): Prevent Unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Issued in the interest of investors. 2) Message from Depositories: a) Prevent Unauthorized Transactions in your demat account --> Update your mobile number with your Depository Participant. Receive alerts on your registered mobile for all debit and other important transactions in your demat account directly from NSDL on the same day issued in the interest of investors. b) KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Company Identification Number (CIN): Sharekhan Ltd: U99999MH1995PLC087498; Sharekhan Commodities Pvt Ltd: U67120MH2000PTC127261; Mirae Asset Sharekhan Financial Services Limited (formerly Sharekhan BNP Paribas Financial Services Limited): U65920MH2004PLC149518; Sharekhan.com India Pvt Ltd: U80904MH2000PTC126954; Sharekhan Consultants Pvt. Ltd: U67190MH2000PTC127257

Disclaimer: Investment in securities market are subject to market risks, read all the related documents carefully before investing.Brokerage will not exceed SEBI prescribed limit.Please refer the Risk Disclosure Document issued by SEBI and go through the Rights and Obligations and Do's and Dont's issued by Stock Exchanges and Depositories before trading on the Stock Exchanges. For commodities derivatives please note that Commodities Derivatives are highly leveraged instruments. PMS is not offered in Commodity Derivative Segment by Sharekhan Limited. Before investing in the asset class consider your investment objectives, level of experience and risk appetite carefully. The securities are quoted as an example and not as a recommendation.

Opening of account will not guarantee allotment of shares in IPO. (Source – DRHP) Investors are requested to do their own due diligence before investing in any IPO

Mutual funds disclaimer: Mutual Fund investment are subject to market risk. Read all the scheme related documents carefully before investing. For more details, click here. Quantities, amounts, figures, graphs and rates shown / displayed are exemplary and not recommendatory or actual. For scheme-related information, please refer to the Scheme Information Document available on the relevant AMC's website for detailed Risk Factors, assets allocation, investment strategy, etc.

Business Partner Terms & Conditions: Minimum security deposit shall be applicable to all prospects availing this offer. Benefits of the offer; that is, waiver of Registration Fee is valid for up to 1 (One) segment only. Benefits under this offer can be availed only once. This offer cannot be clubbed with any other scheme or offer prevailing at the same time. Offer valid up to August 31, 2025. Any kind of malpractice within 1 month from Registration would lead to forfeiture of benefits granted under this offer. Sharekhan Ltd. reserves the right to reject any claims/benefits under the offer if any lapse in the process/intent/functioning or anything whatsoever is found on part of prospects/Claimant or if any act of prospect/Claimant is not in line with the policies or practise of the Sharekhan Ltd. management. Sharekhan Ltd. reserves the right to carry out audit and inspection before release of any payout under this policy. Management of Sharekhan Ltd. reserves the final right to change the Terms & Conditions at any point of time without any prior notice.

MTF Offer Disclaimer: MTF (Margin Trading Facility) are subject to the provisions of SEBI Circular CIR/MRD/DP/54/2017 dated June 13, 2017, and the Terms and Conditions mentioned in the Rights and Obligations statement issued by Sharekhan Ltd. Investment in securities market are subject to market risks, read all the related documents carefully before investing. For detailed Disclaimer and SEBI Registration Details, visit https://moban11.xmnvc.com.

#Sharekhan App Rating mentioned is as of 30th June 2024.